kingexchange

kingexchange App support

Contact
+91 3381016702

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kingexchange:

Q1: How to log in after installing the kingexchange?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in. This method eliminates the need for a password or email, making the login process easier.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent by clicking "send OTP" and giving it time to process. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This update should provide a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The kingexchange:

Q1: What is the minimum withdrawal amount in the kingexchange?

In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in some other apps. Withdrawals are only applicable to the money earned through gaming, not bonus amounts. This means users can only access the earnings they've achieved while playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and stored in the app. This includes saving your Aadhar card, UPI, and bank details within the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception rather than the standard experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. The bonus itself cannot be withdrawn, but any winnings from it can be claimed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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